The impact of the study on those dealing with commercialactivity - a field study of the technical opinions of those dealing with the commercial official in the city of Dohuk

Abstract

The research sought to show the level of banking culture of customers and its impact on the volume of banking transactions and deposits. The research problem is represented by the decrease in dealing with banks, in addition to the existence of a difference in the opinions of respondents about the reasons for the decrease in dealing with commercial banks, which is directly reflected in the size of bank deposits. This research gains its importance by stating the factors affecting the level of banking culture and what will be reflected in individuals' dealings with banks for a better level. In general, the research attempts to answer the main question: What is the level of banking culture enjoyed by customers? What are the factors affecting the level of their banking culture? Does the level of banking culture of customers affect the volume of dealings and bank deposits? The research was based on five main hypotheses that show the relationship of influence and variance between their variables