The role of the sustainable balanced scorecard in managing the total value and its impact on achieving the competitive advantage of economic units

Abstract

The research aims to determine the role of the sustainable balanced scorecard with its perspectives (financial perspective, customer perspective, internal operations perspective, learning and growth perspective; and its environmental and social dimensions, risks) in improving the management of the total value with its dimensions (cost/profit, quality, time, creativity, performance) in the General Company for Food Products in Iraq. The research was based on the deductive approach in the theoretical aspect and the inductive approach in the practical application aspect of the company under study to achieve the research objectives. As for the time limits, they were represented in the statements and financial statements for the years from 2019 to 2023. The Excel program was used to apply accounting equations by merging the data previously available in the records, books, statements and reports issued by the company's financial affairs department between the period(2019-2023) to access the data that can be relied upon in testing and processing the hypothesis. The conclusions were based on the fact that the application of the sustainable balanced scorecard plays an important role in evaluating and supporting the management of total value and thus leads to achieving the competitive advantage of the economic unit by predicting the values ​​of: performance, cost/profit, quality by analyzing the indicators of the sustainable balanced scorecard.